Shipping Policy

We ship worldwide from our warehouse in Pennsylvania, United States.

Domestic Shipping usually takes from 3 to 7 business days to receive your package.

International and Overseas Shipping and can take from 7 to 30 business days to receive your package. The duration is dependent on your location, country shipping and customs policies and the mail carrier.

Customs Fees (International Orders)

Depending on your order’s destination and fulfillment location, you might have to pay customs fees. The fees vary depending on the order value, country limits, and other factors.

Shipping charges and expected delivery dates are displayed on the checkout page at the time of your order. This information also appears in your order confirmation email.

Shipping Methods

We package and ship your order within 2 business days of receiving payment. Based on your shipping address, we determine the most efficient shipping carrier for your order. The carriers that may be used include, the U.S. Postal Service (USPS), United Parcel Service (UPS), FedEx, DHL, OSM, United Delivery Services (UDS), CDL and OnTrac.

Guaranteed Delivery: No carriers guarantee a delivery date for standard shipments. Delivery dates are subject to change and in most cases, tracking will update to reflect the new estimated delivery date.

Lost Packages

IMPORTANT: Once your package is in the hands of the mail carrier, we do not have control over you package. If the package was delivered to the wrong address or is lost, this is unfortunately an issue with your local mail carrier. If your order tracking states that the package was delivered and you did not receive it, please check your mailbox, front step and surrounding area. Our items are small and the package may be in your mailbox. If it is lost, please contact the carrier associated with your tracking to see if the package can be located.

For domestic shipping, please contact customer support and we will file a claim and then reship your order with signature required.